Tuesday, January 24, 2006

Leaders: Be Visible and Reachable

Leaders of distributed teams need to be visible and available. This is not always easy to do in a distributed environment. Last week, one of my team members had to go to a client meeting in Ireland. He informed his manager but left without informing his team or providing a contact number. This led to a lot of anxiety and escalations. In a virtual environment it is extremely important to keep people posted about your whereabouts.

Another important thing is to be available to your team. If people can’t reach you when they need you they will find a way to get things done without you and eventually your will be of less value to them. It is good to let everyone know about your preferences for communication so that they can reach you when they need you.

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